Abdi Adhitya | Portfolio

AI Integration Service (Web-Based) — Service Details

Overview

Custom AI Web Integration is a done-for-you service to build and embed AI-powered features into your website or web application—tailored to your workflow, users, and business goals. We use OpenAI API and other AI APIs as needed to deliver the best fit for performance, cost, and capability.

What We Can Build (Examples)

AI Website Assistant / Chatbot (FAQ, services, pricing, policies, product guidance)
AI Customer Support Automation (auto-replies, intent detection, ticket classification, handoff to human)
AI Sales Assistant (lead qualification, recommendations, capture requirements, follow-up prompts)
AI Knowledge Base Q&A (answer from your docs: PDF, SOP, catalog, internal pages)
Document Intelligence (summarize, extract key fields, convert unstructured text into structured data)
Content & Reply Assistant (draft customer replies, email templates, internal notes)
Workflow Automation (connect AI to CRM, Google Sheets, Notion, email, webhook, custom API)

What’s Included (Typical Scope)

Use-case mapping (what the AI should do + boundaries)
Conversation/feature flow design (how the AI interacts with users)
Prompt & brand tone setup (formal, friendly, bilingual, etc.)
AI model/API integration (OpenAI + optional provider alternatives)
Safety & guardrails (fallback answers, refusal rules, sensitive topics handling)
Logging & monitoring basics (track usage and improve responses)
Deployment support (integrate into your website/web app)

Integration Options

Embed on landing pages / business websites / web apps
Connect to your tools via REST API / Webhooks
Optional integrations:
CRM (HubSpot, custom CRM, etc.)
Google Sheets (lead capture, reporting)
Email (auto summaries / follow-ups)
Database (for dynamic product/service info)

Deliverables

Depending on your project, you’ll receive:

Working AI feature on your website (widget/page/module)
Configuration for prompts + tone + rules
Basic documentation (how it works, how to update content/knowledge)
Optional: admin panel, analytics dashboard, or knowledge-base uploader

Recommended Implementation Flow

Discovery (goal, audience, tasks AI should handle)
Spec & UI/Flow (feature outline + user journey)
Prototype / Proof of Concept (quick demo to validate)
Build & Integrate (API + UI + automation)
Testing (edge cases, accuracy, safety)
Launch + Iteration (improve based on real conversations)

What We Need From You

Website access or tech details (platform + hosting)
Business info (services, FAQs, pricing rules, policies)
Documents (if using knowledge base: PDF/docs/links)
Preferred language & tone (and examples, if any)

Optional Add-ons

Multi-language support
Human handoff to WhatsApp/live chat/helpdesk
Advanced analytics + intent dashboard
Role-based access & security hardening
Ongoing improvement/maintenance (monthly)

AI Integration.

Service Overview